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Restaurant Violations

The Health Department inspects about 24,000 restaurants a year to monitor compliance with City and State food safety regulations. Since July 2010, the Health Department has required restaurants to post letter grades showing sanitary inspection results. Restaurants with a score between 0 and 13 points earn an A, those with 14 to 27 points receive a B and those with 28 or more a C.

What is behind score?
The typical A restaurant’s score depends on how well it follows City and State food safety requirements. Inspectors check for food handling, food temperature, personal hygiene, facility and equipment maintenance and vermin control. Each violation earns a certain number of points. At the end of the inspection, the inspector totals the points and this number is the restaurant’s inspection score; the lower the score, the better.

The points for a particular violation depend on the health risk it poses to the public. Violations fall into three categories:

    - A public health hazard, such as failing to keep food at the right temperature, triggers a minimum of 7 points. If the violation can’t be corrected before the inspection ends, the

*Health Department may close the restaurant until it’s fixed.

    - A critical violation, for example, serving raw food such as a salad without properly washing it first, carries a minimum of 5 points.

    - A general violation, such as not properly sanitizing cooking utensils, receives at least 2 points.

When is grade issued?
The typical Two types of inspections result in a letter grade: initial inspections for which the restaurant earns an A and re-inspections that result in an A, B or C.

A restaurant has two chances to earn an A in every inspection cycle. If it doesn’t earn an A on the first inspection, it’s scored but ungraded. An inspector goes back to the restaurant unannounced, typically within a month, to inspect it again and the re-inspection is graded. If the grade is a B or C, the restaurant will receive a grade card and a grade pending card. It can post either card until it has an opportunity to be heard at the Office of Administrative Trials and Hearings Health Tribunal.

Where the grade card has to be posted?
The grade (or grade pending) card must be posted on a front window, door or outside wall where it is easily seen by people passing by. The card must be within 5 feet of the entrance and from 4 to 6 feet off the ground. The Health Department tracks each grade card by its serial number. It may issue a Violation for failing to post the right card, or post it in the wrong place.

When am I required to post the grade or grade pending card?
The typical You must post the grade or grade pending card as soon as the inspector provides it. If you receive both a grade card and grad pending card, you have the choice of posting one of these two cards immediately.

Ticket Busters Inc.
We are here to obtain a better grade for you. From our statistics, we have a chance of 80% to turn a "B" grade to "A" grade and have 70% to turn a "C" grade to "B" grade.

Please fax (718-799-5320) us a copy of your violations with your name and contact number, call us and we assure that you wil get the best result for your money.

 

*References are available upon request

 

 

Ref: nyc.gov/health/restaurants